Title: AI Chatbot &amp; Live Chat – WebChatAgent
Author: WebChatAgent
Published: <strong>مئی 14, 2025</strong>
Last modified: اکتوبر 27, 2026

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# AI Chatbot & Live Chat – WebChatAgent

 By [WebChatAgent](https://profiles.wordpress.org/webchatagent/)

[Download](https://downloads.wordpress.org/plugin/webchatagent.1.2.1.zip)

 * [Details](https://bcc.wordpress.org/plugins/webchatagent/#description)
 * [Reviews](https://bcc.wordpress.org/plugins/webchatagent/#reviews)
 *  [Installation](https://bcc.wordpress.org/plugins/webchatagent/#installation)
 * [Development](https://bcc.wordpress.org/plugins/webchatagent/#developers)

 [Support](https://wordpress.org/support/plugin/webchatagent/)

## Description

A free WordPress chatbot plugin that turns your own content into a 24/7 AI support
assistant. **WebChatAgent** answers questions from your website and documents, captures
leads, books appointments and lets your team take over conversations in live chat.

Install the plugin, click **Connect with WebChatAgent**, log in or create a free
account, and the chat is live. The chatbot reads your website by itself, so there
is nothing to copy, no code and no model API key.

More than a generic chat bubble: WebChatAgent combines grounded AI answers, human
takeover and conversion tools in one WordPress-ready workflow.

 * **Free to install and run** – The plugin and the free plan cost nothing; paid
   plans add higher limits and advanced integrations
 * **Answers from your content** – Train the AI on website pages, PDFs, Word files,
   spreadsheets, Notion or Confluence
 * **AI chatbot + human live chat** – Automate routine questions and take over any
   conversation when a person is needed
 * **Lead capture and bookings** – Collect contact details, qualify enquiries and
   book appointments inside the chat
 * **Built for WordPress** – Use the floating widget, shortcode or native Gutenberg
   block
 * **Privacy-focused controls** – Anonymized IP storage, configurable retention 
   settings, a DPA and documented provider choices help support GDPR requirements

A free WebChatAgent account is required. The AI, conversations and widget settings
are managed in the WebChatAgent dashboard; this WordPress plugin connects your site,
switches the chat on or off and provides the embed options.

#### Set up in three steps

 1. Activate the plugin. WordPress opens the WebChatAgent screen.
 2. Click **Connect with WebChatAgent** and log in or create a free account. A new 
    chatbot is created for your site and starts reading your pages.
 3. You land back in WordPress and the chat is live. Adjust answers and design in the
    WebChatAgent dashboard whenever you like.

#### Built specifically for WordPress

 * **No-code floating widget** – Add the chatbot across your site without editing
   theme files
 * **Native Gutenberg block** – Place an inline chat directly inside a page or post
 * **Shortcode support** – Use `[webchatagent_inline]` in the Classic Editor, page
   builders and text widgets
 * **Per-embed Chatbot ID** – Override the default bot for individual pages or campaigns
 * **Connection check** – The WordPress screen shows whether the chat is live and
   what to fix if it is not
 * **Efficient loading** – Inline widget assets load only on pages that contain 
   the block or shortcode

#### AI support, sales and automation

 * **Context-aware answers (RAG)** based on your pages and uploaded documents
 * **OpenAI ChatGPT, Google Gemini, xAI Grok and Mistral AI** model support
 * **Live chat and human takeover** with one shared conversation inbox
 * **Action Bar and Form Builder** for links, WhatsApp, Calendly and custom lead
   forms
 * **Proactive triggers** based on time, scroll depth, exit intent, inactivity and
   other visitor behaviour
 * **WooCommerce and API connectors** for order status, product information and 
   business data
 * **Multilingual conversations**, voice input, file upload and message streaming
 * **Analytics, lead management, tickets, feedback and knowledge testing** in the
   WebChatAgent dashboard

Feature availability and usage limits depend on the selected WebChatAgent plan. 
See **https://webchatagent.com/pricing** for current details.

#### For agencies and resellers

Managing chatbots for clients? WebChatAgent also offers a separate **white-label
platform** with your own branding, domain, client management and reseller pricing.
Learn more at **https://webchatagent.com/enterprise-white-label**.

### Privacy Policy

WebChatAgent is an external service used to provide the chatbot, AI responses and
live chat.

When the floating widget is enabled, the visitor’s browser requests widget files
from `https://webchatagent.com`. This connection can transmit standard request information
such as the IP address and user agent. The IP address is stored in anonymized form
for abuse prevention and geographic customization.

Chat messages, session information and any details a visitor submits are sent to
WebChatAgent when the visitor uses the chat. Retention periods and automatic cleanup
can be configured in the WebChatAgent dashboard.

If a custom Google Font is selected, the widget may request font files through `
https://fonts.googleapis.com`. Configure a system or locally hosted font if you 
do not want the widget to request Google Fonts.

Site owners should describe the service in their privacy notice and configure consent
behaviour according to their requirements.

For privacy questions, contact **privacy@webchatagent.com**.

### External services

The plugin connects to the following external services:

 * `https://webchatagent.com/connect/wordpress` – Opened in the browser when an 
   administrator clicks **Connect with WebChatAgent**. It receives this site’s home
   URL, the admin URL to return to, the site title and language, and a one-time 
   code that WordPress checks when the browser comes back with the chatbot ID
 * `https://webchatagent.com/api/chatbots/{id}/public` – Checks on the plugin screen
   whether the connected chatbot is reachable and approved for this site
 * `https://webchatagent.com/widget/web-chat-agent.js` – Renders the floating widget
   when it is enabled
 * `https://webchatagent.com/widget/chat-widget-inline.js` – Renders shortcode and
   Gutenberg block embeds on pages where they are used
 * `https://fonts.googleapis.com` – May load a selected custom Google Font

Terms of Service: https://webchatagent.com/terms
 Privacy Policy: https://webchatagent.
com/privacy-policy

## Screenshots

[⌊Connect WebChatAgent in the WordPress admin with one button.⌉⌊Connect WebChatAgent
in the WordPress admin with one button.⌉[

Connect WebChatAgent in the WordPress admin with one button.

[⌊Give visitors instant, contextual answers from your website content.⌉⌊Give visitors
instant, contextual answers from your website content.⌉[

Give visitors instant, contextual answers from your website content.

[⌊Combine AI automation with live chat and human takeover in one inbox.⌉⌊Combine
AI automation with live chat and human takeover in one inbox.⌉[

Combine AI automation with live chat and human takeover in one inbox.

[⌊Add an inline chatbot to any page with the native Gutenberg block or shortcode.⌉⌊
Add an inline chatbot to any page with the native Gutenberg block or shortcode.⌉[

Add an inline chatbot to any page with the native Gutenberg block or shortcode.

[⌊Capture and manage qualified leads from every chatbot in one dashboard.⌉⌊Capture
and manage qualified leads from every chatbot in one dashboard.⌉[

Capture and manage qualified leads from every chatbot in one dashboard.

## Blocks

This plugin provides 1 block.

 *   WebChatAgent Inline Chat Embed the WebChatAgent inline chat widget directly
   in your content.

## Installation

 1. Install **WebChatAgent** from the WordPress plugin directory and activate it.
 2. Click **Connect with WebChatAgent** on the screen that opens.
 3. Log in or create a free account, then confirm the website. You are sent back to
    WordPress and the chat is live.

Already have a chatbot? On the connect page, pick it instead of creating a new one.
You can also paste a Chatbot ID under **I already have a Chatbot ID**.

To embed the chat inside a page, add the **WebChatAgent Inline Chat** block or use`[
webchatagent_inline]`. You can override the global ID with `[webchatagent_inline
chatbot-id="..."]`.

## FAQ

### Do I need an account or my own OpenAI API key?

You need a WebChatAgent account to create and manage the chatbot. You do not paste
an OpenAI, Gemini or other model API key into WordPress. The connect button links
your site to your account.

### Is the plugin free?

The WordPress plugin is free and WebChatAgent offers a free plan. Paid plans provide
higher usage limits, more team features and advanced integrations. Current plan 
details are available at https://webchatagent.com/pricing.

### How does the chatbot learn from my WordPress site?

When you connect a new chatbot, it starts reading your website right away. The first
answers work after a few seconds, larger sites finish in the background. The crawler
can also process JavaScript-rendered content. You can add PDFs, Word files, spreadsheets
and other sources from the dashboard.

### Can a human take over an AI conversation?

Yes. Your team can open the conversation inbox, take over a chat in real time and
hand control back to the AI afterwards.

### Can I place the chatbot inside a page instead of using the floating button?

Yes. Use the native **WebChatAgent Inline Chat** Gutenberg block or the `[webchatagent_inline]`
shortcode. Inline embeds work independently of the switch that controls the floating
widget.

### Does it work with WooCommerce?

Yes. The API Connector can retrieve WooCommerce data such as product details and
order status. Customers can be asked to verify their identity before personal order
information is returned. Connector availability depends on the selected plan.

### Can I customize the widget?

Yes. Colors, fonts, avatar, welcome message, prompt buttons, behaviour and position
are configured in the WebChatAgent dashboard. Changes appear on your site right 
away.

### How does WebChatAgent help with GDPR requirements?

WebChatAgent provides privacy-focused controls including anonymized IP storage, 
configurable retention settings, a DPA and documented provider choices. Whether 
a website is GDPR compliant depends on its complete configuration, consent flow,
privacy notice and legal requirements. Verify the current retention and erasure 
process before making commitments to data subjects. See https://webchatagent.com/
privacy-policy for details.

## Reviews

![](https://secure.gravatar.com/avatar/774dc64bd71fbc1e8080f59ee9cd03822ee75b1491a797ba5cb3f0d32d0e9f8b?
s=60&d=retro&r=g)

### 󠀁[Einfach perfekt für jeden WordPress-Shop!](https://wordpress.org/support/topic/einfach-perfekt-fur-jeden-wordpress-shop/)󠁿

 [skome](https://profiles.wordpress.org/skome/) نومبر 27, 2025

Ich bin absolut begeistert von diesem Webchat-Agenten für WordPress! Als Betreiber
eines Online-Shops war es mir besonders wichtig, eine schnelle und zuverlässige 
Möglichkeit zu bieten, um mit meinen Kunden in Echtzeit zu kommunizieren. Dieser
Chat-Agent hat all meine Erwartungen übertroffen.

![](https://secure.gravatar.com/avatar/dcc6d18c027bafe8d5cd8612e0e9be647800b57042445aea4709bb707a728b19?
s=60&d=retro&r=g)

### 󠀁[WebChatAgent Review](https://wordpress.org/support/topic/webchatagent-review/)󠁿

 [doweb1337](https://profiles.wordpress.org/doweb1337/) جُون 16, 2025

I absolutely love the WebChatAgent WordPress plugin! It’s super easy to set up and
blends seamlessly into my site. The AI is smart, answering questions based on my
content, and the customization options let me match it to my brand perfectly. Plus,
it’s free with no hidden costs—amazing value! The multilingual support and spam 
protection are great bonuses. Highly recommend it for anyone wanting to boost engagement!

 [ Read all 2 reviews ](https://wordpress.org/support/plugin/webchatagent/reviews/)

## Contributors & Developers

“AI Chatbot & Live Chat – WebChatAgent” is open source software. The following people
have contributed to this plugin.

Contributors

 *   [ WebChatAgent ](https://profiles.wordpress.org/webchatagent/)

“AI Chatbot & Live Chat – WebChatAgent” has been translated into 3 locales. Thank
you to [the translators](https://translate.wordpress.org/projects/wp-plugins/webchatagent/contributors)
for their contributions.

[Translate “AI Chatbot & Live Chat – WebChatAgent” into your language.](https://translate.wordpress.org/projects/wp-plugins/webchatagent)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/webchatagent/), check
out the [SVN repository](https://plugins.svn.wordpress.org/webchatagent/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/webchatagent/) by
[RSS](https://plugins.trac.wordpress.org/log/webchatagent/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.2.1

 * New: Two weeks after the chat goes live, a short notice asks for a review on 
   WordPress.org. “No, thanks” hides it for good, “Remind me later” brings it back
   in 30 days
 * Changed: The plugin is called “AI Chatbot & Live Chat – WebChatAgent” again

#### 1.2.0

 * New: Connect with one button. Log in or sign up, the chatbot is created for your
   site, reads your pages and the chat goes live. No Chatbot ID to look up or copy
 * New: The plugin screen shows whether the chat is live and explains what to fix
   if it is not
 * New: After activation, WordPress opens the setup screen
 * Improved: One simple screen instead of five tabs. Design and behaviour stay in
   the WebChatAgent dashboard
 * Fixed: Opening the plugin settings no longer marks the widget as installed in
   the WebChatAgent dashboard

#### 1.1.7

 * Compatibility: Tested up to WordPress 7.1. No functional changes

#### 1.1.6

 * Fixed: The widget no longer requests a separate stylesheet that does not exist.
   Its styles ship inside the widget script and are applied in the shadow DOM, so
   the only effect of the request was a 404 in the browser console

#### 1.1.5

 * Added: Session context data — pass visitor context from your site (e.g. customer
   name, contract or case number) to the AI via the new `webchatagent_context_data`
   filter; the AI uses it in answers and API calls
 * Added: `context-data` attribute on the `[webchatagent_inline]` shortcode

#### 1.1.4

 * Fixed: The WordPress admin preview and Chatbot ID validation now identify the
   WordPress site correctly when Allowed websites restrictions are enabled
 * Improved: App and API domains can be overridden independently for controlled 
   staging and development environments

#### 1.1.3

 * Added: Where to find the Chatbot ID, via “Chatbot actions” in the dashboard or
   the chatbot URL
 * Fixed: The confirmation after saving settings never appeared

#### 1.1.2

 * Added: Notice explaining that widget settings are managed in the WebChatAgent
   dashboard and shown read-only in WordPress
 * Added: Direct links to the dashboard from the settings screen once a Chatbot 
   ID is stored
 * Fixed: Admin notices from other plugins or themes no longer overlap the plugin
   header
 * Fixed: Welcome and speech bubble messages showed raw HTML instead of formatted
   text
 * Improved: Read-only values are now visually marked as such
 * Improved: Clearer privacy wording in the plugin directory listing

#### 1.1.1

 * Improved: Clearer setup guidance and transparent free/paid plan wording in the
   WordPress admin
 * Improved: Privacy and external-service documentation
 * Improved: WordPress.org description, screenshots and positioning

#### 1.1.0

 * Added: `[webchatagent_inline]` shortcode for pages, posts, page builders and 
   text widgets
 * Added: Native **WebChatAgent Inline Chat** Gutenberg block
 * Added: Optional per-embed Chatbot ID
 * Added: Inline Embed tab with a copy-ready shortcode
 * Improved: Inline assets load only on pages that use the embed
 * Compatibility: Minimum required WordPress version is now 5.8

#### 1.0.5

 * Added: Bundled German, Spanish, French, Italian, Dutch and Russian admin translations
 * Fixed: Plugin text domain loading
 * Improved: Translatable admin validation and media messages

## Meta

 *  Version **1.2.1**
 *  Last updated **1 day ago**
 *  Active installations **300+**
 *  WordPress version ** 5.8 or higher **
 *  Tested up to **7.1.4**
 *  PHP version ** 7.4 or higher **
 *  Languages
 * [Dutch](https://nl.wordpress.org/plugins/webchatagent/), [English (US)](https://wordpress.org/plugins/webchatagent/),
   [German](https://de.wordpress.org/plugins/webchatagent/), and [Russian](https://ru.wordpress.org/plugins/webchatagent/).
 *  [Translate into your language](https://translate.wordpress.org/projects/wp-plugins/webchatagent)
 * Tags
 * [AI Chatbot](https://bcc.wordpress.org/plugins/tags/ai-chatbot/)[chatbot](https://bcc.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://bcc.wordpress.org/plugins/tags/customer-support/)[lead generation](https://bcc.wordpress.org/plugins/tags/lead-generation/)
   [live chat](https://bcc.wordpress.org/plugins/tags/live-chat/)
 *  [Advanced View](https://bcc.wordpress.org/plugins/webchatagent/advanced/)

## Ratings

 5 out of 5 stars.

 *  [  2 5-star reviews     ](https://wordpress.org/support/plugin/webchatagent/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/webchatagent/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/webchatagent/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/webchatagent/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/webchatagent/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/webchatagent/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/webchatagent/reviews/)

## Contributors

 *   [ WebChatAgent ](https://profiles.wordpress.org/webchatagent/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/webchatagent/)