ETHICAL PRIVACY FOCUSED VOICE ASSISTANCE & SEARCH FOR YOUR WEBSITE
This plugin adds voice search features to your website that optimize user experience. Upon installation you’ll be able to choose from 130+ languages we support and instantly add a microphone to every search bar as well as a floating icon to every page.
Our service helps you to stay compliant with privacy regulations because we do not store or retain any user generated content or personally identifying information. As one of the earliest members and contributors to The Open Voice Network, a Community of The Linux Foundation, we have made it our goal to deliver services in voice tech that meet even the most demanding standards and guidelines.
This free version of our plugin will only support Chrome browsers and a smaller set our natural language AI service. A license key is not needed for the free version.
An active, valid, and recognized SSL Certificate and HTTPS website are required to use our plugin and services. This is only one small part of how we protect privacy of your visitors and security of your website.
The Pro version available on our website adds support for all modern browsers and platforms as well as our full set of language models. Visit our website for current Pro rates, customization services, and to obtain a license key to unlock the full suite of services this amazing plugin has to offer.
Amazon Web Services:
speak2web is hosting its cloud services in AWS infrastructure. We are utilizing services such AWS Gateway API, AWS compute Services, AWS storage and AWS database services. We post data to Amazon Web Services for storing user databases.
[AWS Services:] (https://aws.amazon.com)
[The AWS privacy terms can be reviewed here:] (https://aws.amazon.com/privacy/)
Speak2web builds with Accessibility in mind and voice is the ultimate tool for usability, ease of access, and speed of service. We’ll help you to deliver enhancements that help you provide a better experience for all users. We are always looking for ongoing accessibility improvements to our plugins as well.
This plugin supports 130 different languges.
PLEASE MAKE SURE TO SELECT the languge that matches your web page.
Example languages supported:
* and many more
- Navigate to your WordPress admin console.
- Click on “Plugins/Add New” on the right-hand navigation bar
- Either search for the “universal Voice search” plugin on the wordpress.org plugin store or upload the ZIP file obtained from https://speak2web.com
- Activate the plugin
Optional install license key to support all browsers and platforms
- Navigate to “Settings/Universal Voice Search” on right hand navigation bar
- Copy the license key you obtained from https://speak2web.com into the “license key” field and press “Save Settings” button
- Ensure the license key activated correctly
Detailed instructions on how to install and configure the plugin can be found here:
[Support Web Page:] (https://speak2web.com/support/)
How do I get a license key for the Pro version
You can visit our website and select the Pro upgrade for Universal Voice Search.
Does this work for WooCommerce websites?
No. We have created a version specifically for WooCommerce. A free version with the same requirements and limitations is available here on WordPress.org and a Pro version is available on our website
Why do I need a license key for Pro?
While we are able to deliver a free service on Chrome using tools built into the browser itself we need to use our enterprise class AI technology for speech to text services to deliver an optimized experience across all platforms.
A license key to enable this functionality can be obtained at our web store.
You can see more details at the speak2web web page Plugin Details
How does the plugin work
The plugin adds a microphone symbol to every search bar on the web page. The plugin will engaged the microphone, transcribe the spoken words into the search bar and engage the web page’s search functionality.
The plugin is able to detect the end of speech on all platforms allowing the user to simply click the microphone to start the recording and wait for the search
to take place.
Do I need a security certificate for my web page?
It is required to have an active, valid, current, and widely recognized SSL certificate and use a https URL. In order to provide an ethical and privacy focused service we do not allow microphone access unless the URL is secured.
- The microphone button added to the search form by the plugin.
- You can see a couple of examples right here: Videos
CLOUD SERVICES USED / CLOUD APIs Called
This plugin accesses a number of cloud services to perform the voice dialog functionality. In general, the API’s accessed are either speak2web cloud services hosted in AWS or IBM Watson Cloud Services.
The detailed privacy implications can be found below.
Cloud Calls Issued by the Plugin
During Install / Setup
The first cloud call will take place when the license key is being entered and activated. This call will invoke a speak2web cloud service to validate the license key and provision cloud resources for the AI
to be used.
On loading of the plugin on a page
Every time the plugin is loaded onto a page, a call is issued to the a speak2web service to retrieve a valid token to access our enteprise grade and partner services.
When a voice request is being issued
When the user clicks the microphone to issue a voice command, additional cloud calls are being placed to our enteprise grade AI and partner services to transcribe the recorded audio
To process the request the plugin will call a speak2web cloud service to process the natural language request and prepare a response.
COMPLIANCE WITH LOCAL LAWS
THE USER OF THIS PLUGIN AND THE ASSOCIATED SERVICE IS RESPONSIBLE TO ENSURE COMPLIANCE WITH APPLICABLE LAWS INCLUDING PRIVACY LAWS.
speak2web is making an effort to ensure privacy of the users of this service. As such, this plugin and the associated service DO NOT correlate IP Addresses or other personal data like browser history etc. to
the transcript of the voice interaction. The speak2web does NOT store voice recordings, but we do retain anonymous transcript of the dialog in logs for a short period of time.
More detail about the service utilized and the privacy statements related to these services can be found below.
This plugin invokes a number of cloud services to perform the speech to text function (STT), analyses natural language requests and perform a natural dialog.
following 3rd party services:
Amazon Web Services:
speak2web is hosting its cloud services in AWS infrastructure. We are utilizing services such AWS Gateway API, AWS compute Services, AWS storage and AWS database services.
The AWS privacy terms can be reviewed here:
speak2web Voice Search Service:
This plugins Pro features require a subscription to the speak2web Universal Voice Search Service
The subscription give access to the speak2web voice service which is utilizing the 3rd party services listed above. By subscribing to this service, the user agrees to the privacy terms of speak2web and the 3rd party services listed above.
VOICE RECORDING — CANNOT BE PERSONALLY IDENTFIED:
The cloud service does stream audio data to the IBM Watson STT service while the microphone is active, but we DO NOT keep a copy of the audio recording. We do not link or share any data that may link streamed audio data to personally identifying information We believe in the promise of voice – which is to deliver accessible and responsive computing at the command of a human being without the intrusiveness into peoples lives. This is also why we won’t offer wake word capabilities and users must click to activate the microphone.
The transcript of the spoken request is being kept in logs for a period of time but CANNOT BE RELATED to the user it came from. The service DOES NOT track IP addressed or other personally, identifiable data. The transcript remains anonymous in the logs and CAN NOT be associated with the person it came from.
Contributors & Developers
“Universal Voice Search” is open source software. The following people have contributed to this plugin.Contributors
Interested in development?
- Initial version
- Fix lincese activation issue
- Reduce warning message on WP dashboard
- Removed warning message WP plugin page
- Added Floating Microphone for dynamic search bar
- Added support for additional languages:
- Added support for British English
- Added warning for missing SSL cert
- Fixed Formating Issue where Mic is not centered correctly
- Allow floating Microphone position to change – 6 possible positions to choose from
- Fixed formating issue of disappearing mic
- Auto detect language settings and default search languge to page settings
- Addes support for 130 languages
- Added high quality voice audio response
- Performance Enhancement
- Bugfix with browser identification
- Removed “Go Pro Banner”
- Added warning for users on none Chrome browsers
- Fixed formatting issue
* Imrpoved speech to text recognition service
* Watson API Change
* Test to version 5.7.2 of WP
* Security Enhancement
* Tested to version 6.0.1 of WP
* Updated Description